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REFUND / CANCELLATION POLICY
Melissa Ferland-Holistic Fitness Coach is committed to support your health and wellness journey, and offer a professional service with great respect for your needs. Refund and cancellation policy is designed to reflect that commitment while ensuring transparency and fairness for everyone. Please take the time to review the policy below.
Program
All programs (including digital programs) are non-refundable and non-exchangeable, so be sure you are committed to your goals before registering
Subscription
This agreement may be terminated by the member upon payment of a cancellation fee of 60 CAD, provided that no more than 10% of the membership duration has been completed.
Appointement
If you need to reschedule a 1-1 virtual or in person appointment, please let me know at least 48 hours in advance to avoid an admin fee of $55 CAD for late cancellation
Group
Classes
Please keep in mind that group fitness classes need to be cancelled or rescheduled at least 24 hours prior to the class or you will lose your pre-paid session
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